Accessibility

If you have difficulty reading the information on our website, please call Patron Services for assistance at 303.468.2030.

The Ellie Caulkins Opera House is owned and operated by the City and County of Denver. If you have any questions, please call Arts & Venues Denver, part of the City & County of Denver’s Department of General Services at 720.865.4220.

Opera Colorado Office Hours
Monday-Friday: 10 am – 5 pm
Saturday & Sunday: closed

Contacting Opera Colorado By Phone
Opera Colorado Patron Services: 303.468.2030.
TDD/TTY Relay Colorado: 800.659.2656 (TTY) or 800.659.4656 (ASCII computer interface)
E-mail: customerservice@operacolorado.org

Purchasing Single Tickets Through Ticketmaster
Ticketmaster TTY / TDD phone number: 800.755.6244

Accessible Seating
If you require wheelchair accessible and/or companion seating, have limited mobility, or have any hearing, visual or other needs, please let us know how we may assist you with your ticket order when you contact us.

Special Hearing and Visual Aids
Listening devices are provided free of charge at all Sunday matinees for those who desire an audio-described performance. Devices are available at the coat check on the main level. Audio enhanced listening devices are available free of charge at all performances. Devices are available at the coat check on the main level. Opera Colorado offers audio-described performances on the Sunday matinees for people with visual impairments.

Each seat in the Ellie Caulkins Opera House is outfitted with a Figaro System, which offers translations of the lyrics on a screen in English or Spanish.

A limited number of hand-held Figaro System Devices are available at the coat-check for patrons who may have trouble viewing the installed subtitling systems at their seat.

Medical Assistive Devices
Title III of the Americans with Disabilities Act (ADA) covers businesses and nonprofit service providers that are public accommodations, privately operated entities offering certain types of courses and examinations, privately operated transportation, and commercial facilities. The Ellie Caulkins Opera House falls under this category and complies with nondiscrimination requirements that prohibit exclusion, segregation, and unequal treatment. Should you encounter a problem or issue, please notify an Ellie Caulkins Opera House Usher or the House Manager.

Problems During a Performance
If you experience any problems or have any concerns at or during any Opera Colorado performance, you may notify any Usher, immediately, and ask for help or to speak with the House Manager assigned to the event.