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Accessible Tickets


 

Ticketing Policies


Ticket Exchanges
All single ticket purchases are final. Opera Colorado does not offer refunds, donations, or exchanges for single tickets. Please visit TicketExchange through Ticketmaster for the opportunity to resell your tickets based on Ticketmaster’s policies.

If You Lose Your Tickets
Don’t worry. Just call us at (303) 468-2030 and we’ll hold a lost ticket voucher for you at Will Call. If you are in a group, please indicate your seat number.

If You’re Late for a Performance
Latecomers will not be seated until intermission. Closed-circuit TV monitors are available in the lobby to watch the performance while you wait for a late seating break. Please check your tickets for performance time and arrive early to allow extra time for parking.

If You Require Special Seating or Other Assistance
Please call us at least 24 hours prior to the performance. The Ellie Caulkins Opera House is accessible for persons with disabilities. We also provide audio-described performances at all Sunday matinees. Audio enhanced infrared listening systems are available at all performances. TTY numbers for Ticketmaster: 800-755-6244, 877-474-4833, or 877-475-4833. Learn more about accessibility here.

Statute of Limitations
Issues related to ticketing or seating must be filed within 72 hours following the ticketed performance. All ensuing actions must be rectified within 7 days of the ticketed performance.

Ticket Scalping
Due to the popularity of Opera Colorado performances, some ticket brokers out there are trying to sell opera tickets at highly inflated prices. One broker was offering seats in the rear of the balcony for $245—tickets that normally sell for $29! Please be aware of the following:

1. Scalping tickets is illegal in Denver, but because these brokers are often out of state there is no way to enforce the law.
2. Opera Colorado cannot guarantee that the tickets are valid. If you buy tickets from a ticket broker and they are overpriced or invalid, Opera Colorado assumes no responsibility. We will not refund the ticket price or reseat you in valid seats.

Know who you are purchasing tickets from before handing over your credit card! Ticketmaster is Opera Colorado’s sole ticket provider.